Ariana Held
Guest Services Supervisor - Food & Beverage Industry
- Role
- Guest Services Supervisor at Newport Vineyards
- Location
- Newport, RI, US
- LinkedIn followers
- 500 followers
About Ariana Held
Creative writer and digital marketer with 5+ years experience in customer service,consulting, copywriting, blog writing, and social media marketing. I strive to helpsmall companies increase their online presence through creative copy and digitalmarketing. I have a unique writing style that is adaptable to any company\'s voice.
Experience
Guest Services Supervisor
Oct 2023 — Present · Newport, RI, US
Oversee guest services operations, ensuring high levels of customer satisfaction and efficient service delivery. Responsible for managing all guest communication, including special bookings, refunds, reservations, and general inquiries.
Education
Istituto Lorenzo de' Medici
Study Abroad
2014 — 2014
Marist University
Master of Arts - MA, Integrated Marketing Communications
Marist University
Bachelor of Science, Business Administration: Marketing Concentration
2012 — 2016
Marist University
Master of Arts - MA, Integrated Marketing Communications
2016 — 2018
Skills
- Creative Writing
- Management
- Training
- Social Media
- Leadership
- Sales
- Time Management
- Customer Service
- Marketing Strategy
- Marketing
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