Ari Sinanis
Professional Services Leader | Customer Value Realization, Retention & Growth in SaaS | Army Veteran
- Role
- Senior Manager, Professional Services at Everbridge
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ari Sinanis
Professional Services leader with 10+ years of experience turning complex business challenges into scalable, measurable outcomes. I\'ve built and led multi-functional delivery organizations across the full post-sale customer lifecycle, from discovery and solution design through adoption and value realization.My focus is consistent: align the right capabilities to the right problems, and hold the team accountable to results. Reduced time-to-value, drive product adoption at scale, expand multi-million dollar contracts, and build delivery models that actually hold up under pressure. Strong ability to adapt and overcome when the path forward isn\'t clear. Built delivery models under pressure, restructured teams mid-contract, and found a way to win in environments where others stall. Driven by a relentless will to learn, grow, and deliver outcomes that matter and I bring that same energy to every client relationship and every team lead.
Experience
Senior Manager, Professional Services
Jan 2024 — Present
Education
Lesley University
Bachelors of Science, Business Management, Specialization in Marketing, Minor in Mathematics
2009 — 2013
Technical Expertise
• Salesforce • JIRA • Camtasia • Microsoft Office • Confluence • Gainsight • Asana • Lever • UltiPro Enterprise • Zendesk
Skills
- Microsoft Office
- Public Speaking
- Microsoft Word
- Powerpoint
- Social Media
- Microsoft Excel
- Community Outreach
- Fundraising
- Research
- Data Entry
- Customer Service
- Photoshop
- Outlook
- Teaching
- Editing
- Event Management
- Public Relations
- Volunteer Management
- Indesign
- Marketing
- Teamwork
- Leadership
- Time Management
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