Ari R.
Behavioral Modification Technician
- Role
- Recreation Assistant at Mecklenburg County
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ari R.
I’m a business-minded professional passionate about the intersection of people, technology, and design. With a background in Business Management and current graduate studies in Human-Computer Interaction and User Experience, I’m driven to create better health outcomes that not only work efficiently but also resonate deeply with users.My foundation in business has strengthened my ability to understand organizational goals, stakeholder needs, and the importance of aligning user experiences with strategic outcomes. As I advance in the HCI and UX field, I’m focused on applying human-centered research, usability testing, and design thinking to build digital products that enhance health, engagement, accessibility, and overall performance.I’m motivated by opportunities that allow me to combine analytical thinking with creative problem solving; bridging the gap between business objectives and meaningful user experiences. My goal is to grow into a role where I can lead UX strategy and design innovation, ensuring that technology is intuitive, inclusive, and impactful for every user it serves.Specialties:Human-Computer Interaction | User Experience Research | User-Centered Design | Design Thinking | Usability Testing | Information Architecture | Business Strategy | Stakeholder Engagement | Product Design | HTML | Javascript
Experience
Recreation Assistant
Sep 2023 — Present · Charlotte, NC, US
Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.• Spearhead the digitization and process automation of registration and payment workflows, increasing efficiency and reducing transactional errors by 35%. • Collect and analyze participant data to drive insights into program engagement, customer satisfaction, and revenue trends. • Develop and maintain dashboards and reporting tools for leadership to support data-driven decision-making. • Collaborate with IT teams to identify and implement system improvements, ensuring data security and seamless user experience. • Lead cross-functional teams in enhancing customer service protocols and integrating digital solutions across communication platforms. • Provided data-driven recommendations resulting in a 15% improvement in customer retention and operational efficiency.
Education
Careerist
Sales Engineer
2022 — 2022
Simplilearn Alumni
Product Management
2024 — 2024
Great Learning
Product Management
2024 — 2024
HubSpot Academy
Sales Software
2023 — 2023
Vance High School
GED, Mechanical Engineering
Robeson Community College
Community Health Worker
2022 — 2022
Hampton University
Bachelor of Science - BASc, Business, Management
2017 — 2022
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