Ariel Hampton
Strategic Customer Success Manager @ GitLab | Driving Customer Success and Growth
- Role
- Strategic Customer Success Manager at GitLab
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Ariel Hampton
With over 10 years of experience in customer facing roles, I have a proven knowledge of relationship building and management, retention, and customer onboarding. I am a creative problem solver with outstanding verbal and written communication skills, and a mentor to new team members. I am also proficient in using tools such as Gainsight, to drive customer awareness, engagement, and adoption.As a certified DevSecOps professional & tenured Customer Success Manager, I am passionate about helping customers achieve their business goals and optimize their software development lifecycle.
Experience
Strategic Customer Success Manager
Sep 2022 — Present
Education
University of Wisconsin-Madison
B.A, International Studies, French
2006 — 2010
Neenah High School
College Prep
2002 — 2006
Université Gaston-Berger
Transitional Justice
2008 — 2009
Skills
- Call Centers
- Logistics
- Zendesk
- Telephone Skills
- Outlook
- Customer Service Representatives
- Teamwork
- Team Building
- Time Management
- Communication
- Lotus Notes
- Logistics Management
- Customer Service
- Data Entry
- Microsoft Word
- Inventory Management
- Wolof
- Social Media
- Problem Solving
- Microsoft Excel
- Windows
- Troubleshooting
- Translation
- Leadership
- Order Processing
- French
- Microsoft Office
- Sales
- Small Business Management
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