Arham Rasheed
CSM|Security+|Network+
- Role
- Technical Engineer at Apple
- Location
- Woodbridge, VA, US
- LinkedIn followers
- 500 followers
About Arham Rasheed
With over 10 years of experience in various IT environments. As a solutions engineer at Apple, I provided initial customer support, troubleshooting expertise, and field design engineering for mobile and Mac devices. I posses a strong background in iOS builds, native features, data security, and software updates and imaging. I also have extensive skills and credentials in DevOps, database architecture, and project management, as demonstrated by my previous roles at PNC and Vensoft, where I led the DevOps team, contributed to developing a diverse and intuitive banking application, and designed and implemented database solutions. I am passionate about delivering innovative and secure solutions that meet the needs and expectations of customers and stakeholders.
Experience
Technical Engineer
Apr 2018 — Present
Provided initial customer support for mobile and Mac devices. Developed specific troubleshooting expertise that ranged from network, to data security, to software updates and imaging. Worked with the field design engineering team as a solution engineer to work on iOS builds and livability along with native features to be implemented into hardware and softwares alike.
Education
Marymount University
Bachelors
2018 — 2020
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