Arham Ansari

Lead - RTA | Workforce Management @ Sutherland Real Time Management • Service Levels • Scheduling • Reporting • Stakeholder Management||WFM Multi-Geo Contact Centre Specialist|++Content Moderation - Trust & Safety|

Role: Lead - Real Time Analyst at Sutherland
Location: Bhopal, MP, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Lead - Real Time Analyst
Sutherland
Mar 2025 — Present · Bhopal, IN

Education

Barkatullah University, Bhopal
Bachelor of Commerce - BCom, Computer Science
2020 — 2023

Contact information

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Work email
•••••@sutherlandglobal.com
Personal email
•••••@•••••.com
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Current company

Sutherland

Information Technology & Services · 55K employees · Founded 1986

Sutherland is a global leader in business process outsourcing (BPO), digital transformation, and technology management services. Founded in 1986 and headquartered in Rochester, New York, the company employs over 40,000 people across more than 60 delivery centers in over 140 countries. Sutherland specializes in analytics-driven solutions that support the entire customer lifecycle, utilizing advanced technologies such as AI, automation, and cloud engineering. The company offers a range of integrated services, including artificial intelligence and machine learning, robotic process automation, cloud engineering, advanced analytics, and customer experience management. Sutherland's solutions help clients streamline operations, enhance customer experiences, and achieve agility. With a commitment to corporate responsibility and sustainability, Sutherland operates innovation labs in major cities and holds over 200 patents, including many related to AI. The company serves a diverse clientele across various industries, including financial services and healthcare, providing multi-language support and tailored solutions.

sutherlandglobal.com

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Experience

Lead - Real Time Analyst

Education

Barkatullah University, Bhopal

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