Argha Sen
Delivery Excellence Partner @Tata Consultancy Services
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WORK HISTORY
Delivery Excellence Partner @Tata Consultancy Services
Kolkata, IN
SLA & KPI ManagementProcess ExcellenceBusiness ExcellenceProcess Improvement Transformation
EDUCATION
Indian Institute of Technology (Banaras Hindu University), Varanasi
BTech - Bachelor of Technology, Mechanical Engineering
ABOUT ARGHA SEN
I have over 11 years of experience in procurement, service delivery, key account & transition management and platform design. I have a Lean Six Sigma Black Belt certification and have completed various LinkedIn courses on project management and leadership.My core competencies include vendor sourcing, project integration management, and technical project management. I have successfully implemented new industry-level initiatives such as procurement aggregation and tail spend optimization, digitization and management, and integrated procurement platform design. I have been responsible for KPI and SLA management, client satisfaction, business retention, and margin growth. I am passionate about delivering innovative and cost-effective solutions that enhance the efficiency and effectiveness of the procurement function.
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