Arfin Shariar

Service Colleague @Asda

Oversaw daily store operations, ensuring compliance with company policies and maintaining high floor standards.• Enhanced customer experience by delivering excellent service, promoting offers, and promptly resolving inquiries and complaints.• Served as the first point of contact for escalated till queries, refunds, and payment discrepancies, ensuring timely and professional resolutions.• Maintained accurate inventory levels through regular stock checks, discrepancy reporting, and process improvements to reduce errors.