Arfat Mukaddam

Business Execution and Performance Management

Role
Vice President - Business Execution and Performance Management at HSBC
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Arfat Mukaddam

MBA with 20+ years of BFSI experience across Business Execution, Performance Management, Credit Risk, and Governance & Controls within International, Wealth, and Personal Banking products. Proven expertise in strategy execution, transformation, process optimization, and large-scale programme delivery.A hands-on change leader driving process re-engineering, productivity gains, and end-to-end project execution. Strong focus on controls and operational risk, with experience in defining and monitoring KPIs for capacity, system performance, and control effectiveness.Recognized for strong stakeholder management, influencing, and analytical problem-solving, delivering results in complex, matrixed, and high-pressure environments.

Experience

  1. Vice President - Business Execution and Performance Management

    HSBC

    Jan 2023 — Present

    Strategic Execution* Drive execution of IWPB India strategy by translating priorities into actionable plans across BAU and strategic initiatives* Lead cross-functional programs and special projects, removing blockers to ensure delivery momentum* Enhance organizational effectiveness through operating model and structural improvementsGovernance & Decision Effectiveness* Establish and manage governance frameworks, ensuring disciplined execution, transparency, and control adherence* Lead preparation of executive materials for senior leadership forums, including CEO reviewsPerformance Management* Monitor business performance against KPIs, identifying gaps and driving timely corrective actions* Strengthen performance governance to enable data-driven decision-makingChange & Cost Management* Support prioritization of strategic investments aligned to business objectives* Oversee technology budget and partner with teams to deliver on regulatory, risk, and digital transformation priorities* Drive cost discipline through budgeting, benefits tracking, and identification of efficiency opportunitiesPeople & Culture* Support people strategy initiatives, including rewards, recognition, and engagement programs

Education

  • Alagappa University

    Master of Business Administration (MBA), Banking and Finance

    2012 — 2014

  • R. D. National College

    Bachelor of Commerce (B.Com.)

    2003 — 2005

  • Air India Modern School

    SSC

    1990 — 2000

  • Karthika High School and Junior College

    HSC

    2001 — 2002

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Arfat Mukaddam — Vice President - Business Execution and Performance Management at HSBC in Mumbai, MH, IN | Unifers