Arfat Mukaddam
Business Execution and Performance Management
- Role
- Vice President - Business Execution and Performance Management at HSBC
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Arfat Mukaddam
MBA with 20+ years of BFSI experience across Business Execution, Performance Management, Credit Risk, and Governance & Controls within International, Wealth, and Personal Banking products. Proven expertise in strategy execution, transformation, process optimization, and large-scale programme delivery.A hands-on change leader driving process re-engineering, productivity gains, and end-to-end project execution. Strong focus on controls and operational risk, with experience in defining and monitoring KPIs for capacity, system performance, and control effectiveness.Recognized for strong stakeholder management, influencing, and analytical problem-solving, delivering results in complex, matrixed, and high-pressure environments.
Experience
Vice President - Business Execution and Performance Management
Jan 2023 — Present
Strategic Execution* Drive execution of IWPB India strategy by translating priorities into actionable plans across BAU and strategic initiatives* Lead cross-functional programs and special projects, removing blockers to ensure delivery momentum* Enhance organizational effectiveness through operating model and structural improvementsGovernance & Decision Effectiveness* Establish and manage governance frameworks, ensuring disciplined execution, transparency, and control adherence* Lead preparation of executive materials for senior leadership forums, including CEO reviewsPerformance Management* Monitor business performance against KPIs, identifying gaps and driving timely corrective actions* Strengthen performance governance to enable data-driven decision-makingChange & Cost Management* Support prioritization of strategic investments aligned to business objectives* Oversee technology budget and partner with teams to deliver on regulatory, risk, and digital transformation priorities* Drive cost discipline through budgeting, benefits tracking, and identification of efficiency opportunitiesPeople & Culture* Support people strategy initiatives, including rewards, recognition, and engagement programs
Education
Alagappa University
Master of Business Administration (MBA), Banking and Finance
2012 — 2014
R. D. National College
Bachelor of Commerce (B.Com.)
2003 — 2005
Air India Modern School
SSC
1990 — 2000
Karthika High School and Junior College
HSC
2001 — 2002
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