Arfat Beg

About Arfat Beg

Currently working as a Deputy Manager at Kotak Mahindra Bank.> Worked as an Intern at Walplast PVT LTD.> Account Reconciliation Officer at TCS working for CITI Bank India Cash Management Service.> Worked as Customer Service Executive at Serco Global PVT LTD for Barlcays Bank UK.> PGDM Finance From ITM Business School Navi Mumbai.> Graduated with BCOM(A&F).

Experience

1. Deputy Manager

   Kotak Mahindra Bank

   Dec 2020 — Present · Mumbai, IN

   DVU/KYC Analyst Team Supervising KYC analyst team of 10 members and responsible for ensuring compliance with regulatory requirements and internal policies. Ensuring high level accuracy, efficiency and maintaining TAT to ensure cases processed on time. Handling mails and calls, managed escalated cases, resolving issues, maintaining good relationship with high profile client, PSM, RM and internal team. Took interviews, onboarded resources to the team and provided training to the team members. CMS Setup & UAT Part of UAT (User Activity Test) team for upgradation of Kotak’s Net IT Application. Tested the software by maintaining setups and raised many discrepancies. Created Macro for ease to find the options from long list. Trained to all teams and its members about the new software. Training to New Team member and take care of joining process. Authorization of the setups done by users. Assigning cases to all team members on daily basis. Onboarding of Payments Setups – Physical payment Cash/Cheques and E-Payments. Onboarding of Collection setup – Physical Collection Cash/Cheques and E-Collection Virtual dealer code, UPI, NACH. Charges & MIS Reconciliation of Receivable A/c and raise the difference. Follow up for recovery. Monitoring all the transaction that flows in Receivables A/c. Reconciliation of charges with Income A/c & GST A/c and investigate the difference. General Accounting like Passing and approving of general entries in receivable/income/GST A/c. Monthly & Fortnightly Receivables MIS with Analysis to all Business head. Physical Collection & E-Collection Thruput & Charges MIS with Analysis publish to Business Heads. Consolidated MOR Dashboard & Team wise Productivity MIS with Analysis publish to Business Heads. Product wise Income MIS with Analysis publish to Business Heads. Prepared SOP of new System and Product and updatation of it as and when required.

Education

• BAL Bharatis Maghanmal J Pancholia College of Commerce S V Road Kandivli W Mumbai 400 067

  Bcom

  2013 — 2016

• ITM Business School

  Master of Business Administration

• ITM Group of Institutions

  Master of Business Administration - MBA

  2019 — 2021