Angel Resto
Customer Service
- Role
- Customer Care Agent - Marketing at Publix Super Markets
- Location
- Lakeland, FL, US
- LinkedIn followers
- 500 followers
About Angel Resto
Detail-oriented Insurance Claims Specialist driven to resolve claims fairly while…
Experience
Customer Care Agent - Marketing
May 2025 — Present · US
Ability to be customer-focused.Strong verbal and written communication skills.Basic knowledge and understanding of MS Office software including Access, Excel, PowerPoint, Word, and Adobe Acrobat.Basic knowledge of ECMS, MCMS, AIMS, JAC support tool, P.com support tool, POPS research port, ePower Center, and SharePoint.Willingness to work a flexible schedule which may include additional hours to handle peak workloads and holiday scheduling.
Education
Monroe Community College
Associates
2002 — 2005
Monroe Community College
Associate's degree
2020 — 2021
Rochester Institute of Technology
Bachlors
2005 — 2008
Skills
- Visio
- Microsoft Office
- Sharepoint
- Access
- Ms Project
- Databases
- Java
- Oracle
- Multisim
- Rally
- Sales Force Alignment
- Business Analysis
- Strategy
- Program Management
- Leadership
- Analysis
- Process Improvement
- Customer Service
- Project Management
- Social Media
- Troubleshooting
- Microsoft Project
- Management
- Training
- Public Speaking
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