Arden Costello

Fairfield University Class of 2025 | Communication major and Public Relations and Marketing double minor | Division I Student Athlete

Role
Front Desk Associate at Equinox
Location
Scarsdale, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Front Desk Associate

    Equinox

    Nov 2024 — Present · Southport, CT, US

    Greet and check-in new members, visitors, and guests, ensuring a welcoming and professional environment- Execute security protocols for visitor access, ensuring the safety and security of the facility and its members- Assist members with class sections, resolving membership issues, and providing exceptional customer service- Redirect new members to the sales team, effectively promoting membership and contributing to business - Utilize strong communication and conflict management skills to address client concerns - Manage high call volume, efficiently routing calls and providing necessary information to clients- Maintain an organized front desk and ensure smooth operational flow by addressing administrative needs

Education

  • Fairfield University

    Bachelor's degree

    2021 — 2025

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Arden Costello — Front Desk Associate at Equinox in Scarsdale, NY, US | Unifers