Archit Gupta

Experience

1. Associate Manager Business Intelligence & Insights

   Concentrix

   Jul 2025 — Present · Gurugram, IN

   Program Ownership: Manage end‑to‑end operational programs, from data capture and performance tracking to actionable closure, ensuring alignment with organizational objectives.Performance Dashboards & Insights: Build and deliver dashboards that convert complex data into clear insights, driving follow‑through until closure of identified action items.Business Reviews (WBR/MBR): Prepare and present Weekly and Monthly Business Review decks, structuring insights into storytelling pointers that highlight trends, risks, and opportunities.Stakeholder Engagement: Collaborate with cross‑functional teams and leadership to communicate insights, align priorities, and ensure accountability for agreed actions.VOC Integration: Consolidate customer and product feedback into structured recommendations, enabling leadership to prioritize initiatives and improve outcomes.Operational Reporting: Oversee reporting of target vs achievement metrics, incentive tracking, and productivity summaries to promote transparency and performance culture.Meeting Facilitation: Document and formalize minutes of meetings (MoM), ensuring clarity of goals, ownership of actions, and timely follow‑up.Strategic Alignment & Hiring Support: Contribute to transition, hiring, training, and upskilling initiatives by providing program visibility, coordinating candidate onboarding, and ensuring readiness for go‑live phases.

Education

• T A Pai Management Institute, Manipal

  Master of Business Administration - MBA

  2021 — 2023

• Delhi Public School Faridabad

  Commerce

  2003 — 2017

• Manav Rachna University

  Bachelor of Business Administration - BBA, Accounting and Finance

  2017 — 2020