Archit Gupta
Web Developer | HCL Tech |
- Role
- Customer Service Specialist at HCLTech
- Location
- Sitapur, UP, IN
- LinkedIn followers
- 500 followers
About Archit Gupta
Customer Service Specialist with 2+ years of experience in customer support and technical…
Experience
Customer Service Specialist
Jul 2024 — Present · Lucknow, IN
1- Strong Communication Skills: Clear, polite, and effective speaking and writing.2- Empathy and Patience: Understand and connect with the customer\'s feelings and frustration.3- Quick Problem Solving: Ability to think on their feet and find the best solutions fast.4- Product Expertise: In-depth understanding of the company’s offerings and procedures.5- Positive Attitude: Keep calm and friendly even during tough conversations.6- Reliability and Consistency: Always on time, follows through on promises, and meets targets.
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech
2019 — 2023
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