Archit Gupta

Web Developer | HCL Tech |

Role
Customer Service Specialist at HCLTech
Location
Sitapur, UP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Archit Gupta

Customer Service Specialist with 2+ years of experience in customer support and technical…

Experience

  1. Customer Service Specialist

    HCLTech

    Jul 2024 — Present · Lucknow, IN

    1- Strong Communication Skills: Clear, polite, and effective speaking and writing.2- Empathy and Patience: Understand and connect with the customer\'s feelings and frustration.3- Quick Problem Solving: Ability to think on their feet and find the best solutions fast.4- Product Expertise: In-depth understanding of the company’s offerings and procedures.5- Positive Attitude: Keep calm and friendly even during tough conversations.6- Reliability and Consistency: Always on time, follows through on promises, and meets targets.

Education

  • Dr. A.P.J. Abdul Kalam Technical University

    Bachelor of Technology - BTech

    2019 — 2023

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Archit Gupta — Customer Service Specialist at HCLTech in Sitapur, UP, IN | Unifers