Archit Brahma
IT: Taskus, Ex~IT @Google
- Role
- IT Support Specialist at TaskUs
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Archit Brahma
Service-oriented IT Support Specialist with 4 years of experience. Combine deep technology knowledge with strong skills to provide high quality support and solutions. Expertly balance multiple priorities, and quickly isolate and solve users’ technical problems in a fast-paced environment. Equally effective and comfortable on the latest Windows, Chrome and Mac operating systems.CORE COMPETENCIES:Knowledge about IP PBXExpert in various type VOIP (Soft Switch)Switch.Handling the infrastructure with team ensuring smooth running of the entire network of the organization. Monitoring the day to day database and applying failsafe measures through database replication and backup plans.Configuration & maintenance of LAN/Network services.Configuration & maintenance of PBX & IP Phone.Maintaining and configuring a Wireless network implementing WEP and MAC security on Wireless network.Configuring of Internal Messenger for Inter Organizational Communication.Implementing security policies in workstation through group policy.Monitoring and maintaining Dialer (based on Touchstar Application).Configuring and maintaining VMware client server architecture.
Experience
IT Support Specialist
Jun 2024 — Present · Gurugram, IN
Education
Asutosh College
BA - Bachelor of Arts
2013 — 2016
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