Archiebald Manarin
HR Leader and Strategic Operations Partner
- Role
- Senior Human Resources Business Partner at Amazon
- Location
- Hillsboro, OR, US
- LinkedIn followers
- 500 followers
About Archiebald Manarin
8 years of HR leadership experience focus on organizational development, strategic planning and stakeholder management 15 years of proficiency in global service delivery, business process outsourcing, contact center, and customer service management 9 years of bank and financial services management experience in Collections, Account Opening, and Account Maintenance departments
Experience
Senior Human Resources Business Partner
Aug 2022 — Present · Hillsboro, OR, US
Education
Colegio de San Juan de Letran
Bachelor's Degree, Communication, General
1997 — 2001
St. Michael's Institute
High School/Secondary Diplomas and Certificates
1992 — 1996
Skills
- Business Process Improvement
- Finance
- Business Process Outsourcing (Bpo)
- Outsourcing
- Customer Relationship Management (Crm)
- Leadership
- Process Improvement
- Service Delivery
- Contact Centers
- New Account Opening
- Customer Retention
- Customer Service
- Management
- Service-Level Agreements (Sla)
- Program Management
- Call Centers
- Business Process
- Team Leadership
- Telemarketing
- Credit Cards
- Banking
- Risk Management
- Team Management
- People Management
- Operations Management
- Coaching
- Customer Service Management
- Customer Experience
- Loans
- Customer Satisfaction
- Training
- Vendor Management
- Performance Management
- Financial Services
- Employee Training
- Strategy
- Collections
- Bpo
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