Archana Sharma
DHL Supply Chain || SC Operations || Team Lead - Operations
- Role
- Operations Team Lead at DHL Supply Chain
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Archana Sharma
Supply Chain - Operations Data Analyst
Experience
Operations Team Lead
Aug 2023 — Present · Mumbai, IN
Education
Pondicherry University
Master of Business Administration (M.B.A.)
2010 — 2012
University of Lucknow
Bachelor's degree
2005 — 2008
Skills
- Call Centers
- Business Development
- Performance Management
- Crm
- Customer Service
- Service Delivery
- Management Information Systems (Mis)
- Order Management
- Customer Experience
- Operations Management
- Customer Relationship Management (Crm)
- Employee Management
- Bpo
- Time Management
- Reverse Logistics
- Business Process Outsourcing (Bpo)
- Customer Relations
- Mis
- Employee Engagement
- Contact Centers
- Supply Chain
- Employee Relations
- Communication
- Team Management
- Vendor Management
- Customer Satisfaction
- Management
- Team Building
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