Archan Dominic Saj

Team Manager @Primark

London, GB

Leading a team of 25 associates, managing recruitment, onboarding, and training processes to ensure high-performance team development. Implementing effective onboarding programs and optimized daily operations, enhancing efficiency and customer satisfaction by 20%. Providing coaching and conducted evaluations, facilitating team meetings to foster a positive work culture and improve productivity. Managing scheduling and staffing, collaborating with cross-functional teams to drive sales revenue by 15%, and executing promotional events. Implementing HR policies and procedures, promptly resolving customer complaints by 25%,and supporting HR administration tasks. Acting as a liaison between management and employees, advocating for employee needs and facilitating communication channels.