Archana Zhimo

About Archana Zhimo

A result-oriented professional with over 13 years of experience in Project Management, Consulting, Stakeholder & Client Management, Supplier & vendor Management, Process Handling and Team Management • Developing project baselines; monitoring and controlling projects with respect to cost, resource deployment, time over-runs and quality compliance to ensure its satisfactory execution • Assessing client requirements & mapping them to business solutions; managing project planning, effort, design, scope, estimation, resource coordination and delivery, as per specified time frames • Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time, cost & effort parameters • Rich experience of working with multiple stakeholders, customers, offshore / onsite teams for securing & executing concurrent projects. An effective leader with proven Skills in leading larger teams during the project phase and guiding team members and enabling knowledge sharing among the team

Experience

1. Service Delivery Leader, Global Business Consulting

   EXL

   Oct 2013 — Present · Gurgaon, IN

   Service Delivery• Lead and manage multiple complex engagements to produce high quality deliverable\'s that exceeds Client’s expectations• Develop a comprehensive understanding of the client business priorities and critical project requirements from Client/CM/ Director• Develop and own a comprehensive project plan to mirror Client\'s plan for analytical delivery• Understand business challenges to develop an analytical framework/ solution and bring an ‘outside in’ perspective to the business problem• Present initial solution framework to Consulting Managers/Directors with recommendations and insights• Highlight risks and issues and provide clear actionable solutions or work-around to CM/Clients/Directors• Generate innovative and actionable business insights creating tangible business impact.• Produce Client Ready Presentations with critical data-points highlighting the relevant financial impact thus improving the scope of the program• Drive efficiency and improve utilization of project resources and constantly evaluate mechanism to decrease waste• Stakeholder/ relationship management for issue resolution and escalation• Leverage networks within and outside of the industry to learn best practices, data-sets and evaluate how they can be used and applied to business• Innovative solution design to drive creation of models and scenarios for better procedures and client offerings resulting in tangible business impact

Education

• NASDAQ

  Series 6 License

  2005 — 2005

• NASDAQ

  Series 63

  2005 — 2005

• Institute of Management Studies, Roorkee

  Master of Business Administration (MBA)

  2000 — 2002

• Guru Ghasidas University

  Bachelor of Commerce (B.Com.)

  1997 — 2000

Skills

• Process Management
• Analytical Skills
• Process Excellence
• Crm
• Business Process Improvement
• Business Analysis
• Business Transformation
• Customer Relationship Management (Crm)
• Management
• Team Management
• Microsoft Office
• Analysis
• Relationship Management
• Vendor Management
• Analytics
• Project Management
• Consulting