Archana Roy

Looking for new opportunity

Role: Guest Service Associate at Hilton
Location: Delhi, DL, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Archana Roy

Experienced Procurement & Operations Professional with 10+ years of expertise in…

Experience

Guest Service Associate
Hilton
Jul 2012 — Present
My joc responsiblity is to take all the incoming of of the guest,whether its internal or extarnal,Handle guest complaint nad resolve their problems.Making good relationship with the guest.etc

Skills

Negotiation
Reservation
Microsoft Excel
Telephone Skills
Sales
Front Office
Management
Guest Service Management
Customer Service
Team Management

Contact information

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Work email
•••••@hilton.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Hilton

Hospitality · 158K employees · Founded 1919 · Mclean, Virginia, United States

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

hilton.com

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About Archana Roy

Experience

Guest Service Associate

Skills

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