Archana Panghar

Assistant Vice President - Sales Manager @JPMorganChase

New York, NY, US

Observe, coach, motivate and support employees to sharpen their skills for great customer experience and new business• Support employees in understanding their skills and strengths for career growth and development• Maintain friendly and competitive branch environment • Maintain and strengthen branch controls to comply with regulatory requirements, zero errors and superior customer experience• Develop and maintain relations with customers and businesses for seamless and personalized banking• Set expectations, develop, train and coach new employees for faster and better success• Recruit best talent to maintain optimum branch staff for efficiently managing and servicing customer flow and building relationships• Introduce and educate customers about self service options, online and mobile banking• Actively involved in improving branch’s performance and profitability

Narsee Monjee Institute of Management Studies

Diploma

Symbiosis Institute of Business Management

MBA