Arcell Mitchell
- Role
- Uc Solutions Architect at Agile Practitioners, Llc
- Location
- Alexandria, VA, US
- LinkedIn followers
- 500 followers
About Arcell Mitchell
My journey began in the U.S. Army, where I spent 6 years as a Network Engineer building…
Experience
Uc Solutions Architect
Aug 2023 — Present
Drives process improvement, delivers efficiency and provides specifications of existing UC architecture to which solutions are defined, managed, and delivered for DHS HQ. Lead the planning, securing, and forecasting of Enterprise UC initiatives globally. Leads the efforts required to solve for, architect, implement, and operate new UC solutions and technologies in the enterprise, and ensure a collaborative environment is highly available and functions as a mission-critical service. • Manages and utilizes Unified Communication Audio, Video technologies, and Cisco Networking technologies. • Defines and creates a well-organized quality UC system architecture that will promote reliability and ease of maintenance. • Leads the integration and interoperability of UC with multiple applications and platforms. • Designs and implements monitoring and reporting that exposes quality metrics necessary to measure the performance and effectiveness of Enterprise UC services, and to support decisions for continuous improvements. • Leads real-time assistance to UC Multimedia Operations staff and troubleshooting efforts in an on- demand function • Develops and maintains comprehensive technical artifacts pertaining to the design, standards, implementation, assessment, and analysis of Enterprise UC services. • Provide training, webinars, and whitepapers as necessary to customers and on demand. Communicate proactively and effectively with customers.
Skills
- Voice Over Ip (Voip)
- Network Administration
- Networking
- Switches
- Cisco Technologies
- Vmware
- Active Directory
- Troubleshooting
- Ccna
- Wide Area Network (Wan)
- Data Center
- Cisco Systems Products
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