Jeff Phillips

About Jeff Phillips

Thirty years\' experience recommending, planning, implementing, and supporting information technology systems, for organizations from small business to global enterprise. Experienced with internal corporate support, Line of Business technology projects, and data center and production systems support.Strengths:· Technical foundation in infrastructure operations – physical and logical networks, operating systems, commercial OTS and custom application platforms, and information security policy and controls· Experience as a professional services consultant in operations management, infrastructure, and security· Capable of leading and mentoring operations and project teams, or as a “hands-on” individual contributor· Business-focused needs assessment, and research and implementation of suitable cost-effective solutions· Asserts the importance of change management, service level agreements, business continuity planning, high availability, and assessment and mitigation of risks to critical and sensitive business information assets· Excellent written communications and presentation skills to both technical and non-technical audiencesSpecialties: Operations; Policy and Procedure; Network Infrastructure; Firewalls/VPN; Application Gateways and Servers; MCSE 4.0; Unix; Netware; Vulnerability Testing; OSI 1-5; Protocol Analysis

Experience

1. Principal Network Engineer, Network Services

   HERE Technologies

   Aug 2013 — Present

   Individual contributor on Network Services\' leadership team. Contributed to decision making regarding departmental strategy, short- and long-term direction, and prioritizing major projects.Undertake and execute technology, operations, compliance and process projects as assigned.Responsible for department\'s compliance readiness (ISO 9001, ISO 27001, SOC2, GDPR) for annual internal & external audits. Lead the development and upkeep of department\'s formal processes to ensure the team\'s day-to-day work was performed in a consistent, high quality and audit-ready manner, including explicit requirements for evidence collection. Gather and process information from various systems to produce recurring and ad hoc reports.Write scripts or programs to perform specific data gathering, data processing, or other administrative aids as needed.Propose, design, assess, implement, and launch various services / systems, including network management systems, network traffic monitoring/analysis systems, and custom solutions developed internally for customer self-service, firewall policy automation, AWS Direct Connect automation, and various Network Services tooling/application needs. Project management for departmental initiatives. Team lead/primary stakeholder for the Network Services sysadmins and developers.Programmer with recent experience in Ruby/Rails, and past experience in PHP, Python, Perl, Java, Javascript, C++, Pascal.

Education

• University of Phoenix

  BSIT, Software Engineering

  2007 — 2010

• Florida State University

  Computer Science

  1988 — 1991

Skills

• IT Operations
• Cloud Computing
• Virtualization
• Api Development
• Unix
• Information Security
• Ruby on Rails
• Security
• Enterprise Software
• Enterprise Architecture
• Postgresql
• Data Center
• Ruby
• Dns
• Integration
• Servers
• Itil
• Javascript
• Scrum
• Domain Name System (Dns)
• Cisco Technologies
• Solaris
• Agile Methodologies
• Team Building
• Hp Proliant
• High Availability
• Networking
• Linux
• Network Administration
• Team Leadership
• Infrastructure
• Cisco Systems Products
• Mobile Devices
• System Administration
• Operating Systems