Arbaz Sheikh

About Arbaz Sheikh

Cloud Computing

Experience

1. Specialist Engineer

   HCLTech

   Apr 2022 — Present · Nagpur, IN

   Provided timely service improvement guidelines by identifying core technical issues and focusing on consistent improvement areas.• Troubleshooted and analyzed application issues using tactical workarounds and analytical skills, implementing potential resolutions.• Managed access in Microsoft Azure Intune Admin Center for Cloud PC, applications, licenses, and endpoint security.• Coordinated with vendors and additional teams to maintain the health and uptime of the IAM application environment.• Assign roles/groups using Active Directory, ARS, and Microsoft Intune Console Admin.• Manage access in the Microsoft Azure Intune Admin Center for Cloud PC, applications, licenses, and manage endpoint security.• Enable or disable user accounts via Active Roles Services (ARS).• Allocate software licenses and Office 365 licenses.• Revoke access and provide access as per access management policies.• Handle client tickets in RTAC, troubleshooting virtual cloud machines using Bomgar.• Resolve hardware, software, VPN, Microsoft 365 configuration, and Microsoft Office product issues.• Creating a virtual machine inside GCP and Azure, applying policy to perform labs.• Created Ubuntu and CentOS virtual machines and practiced labs to upgrade knowledge.

Education

• Aditya College Of Engineering & Technology

  Bachelor of Engineering - BE

  2021 — 2024

• Somayya Polytechnic

  Diploma in Electrical Eng.

  2013 — 2016