Arbaz Khan
Operations Manager @Delhivery
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WORK HISTORY
Operations Manager @Delhivery
Bhiwandi, IN
Reviewed performance using KPIs and metrics in Return Processing Center- Delegated tasks to staff, establishing priorities and addressing customer concerns- Conducted cost analysis for projects to determine budgetary requirements- Monitored processes to enhance efficiency and team performance- Analysed daily reports to identify trends in performance metrics.
EDUCATION
ANJUMAN-I-ISLAMS SCHOOL OF ENGINEERING AND TECHNOLOGY ATANJUMAN-I-ISLAM KALSEKAR TECHNICAL, MUMBAI
Bachelor of Engineering - BE, Mechanical Engineering
ABOUT ARBAZ KHAN
Experienced Operations Manager with a strong background in logistics, team leadership, and performance analysis at Delhivery Private Limited. Proven track record of driving operational efficiency through innovative strategies, KPI analysis, and process optimization. Skilled in managing cross-functional teams, conducting root cause analyses, and ensuring compliance across logistics operations. Recognized repeatedly as a top performer for consistently exceeding performance targets and enhancing shipment metrics.
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