Aratrika Samanta
Continent Lead for Performance Services Team in APEC at Marriott International I MBA Graduate from Asian Institute of Management
- Role
- Director - Planning & Services - Apec at Marriott International
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Aratrika Samanta
With over 14 years of experience in the hospitality industry, I am working as Director, Performance Services at Marriott International, where I lead a team that tracks performance and manages rewards and recognition programs for Sales, Revenue Management, and Marketing associates in Asia Pacific excluding China (APEC). I am also an MBA graduate from the Asian Institute of Management, one of the leading business schools in Asia.My mission is to empower and motivate Marriott\'s associates to deliver exceptional service and value to our guests and stakeholders, by creating and implementing effective and engaging performance and recognition initiatives that align with the company\'s vision and values. I have successfully liaised with global champions to adapt and execute program strategies for the APEC market, conceptualized dashboards to provide program updates to senior leadership, and conducted in-person trainings and webinars to enhance participation and awareness. I am passionate about developing myself and others, and I enjoy mentoring and coaching aspiring hospitality professionals.
Experience
Director - Planning & Services - Apec
Mar 2024 — Present · Mumbai, IN
Continent lead for sales, revenue management & marketing associates from 500+ properties in APEC to track performance (Global Goal Tool – Sales / IMPACT – Revenue) and manage rewards & recognition programs (Brilliant, Golden Circle, Top Performer, Incentive Plan, MI LEADS, ELITE Awards).• Explore ways to enhance the platform to improve goal setting & production tracking accuracy.• Design, build & implement marketing & communication strategy that spans all work streams of performance management and related recognition programs.
Education
Asian Institute of Management
Master of Business Administration (MBA), Business Administration and Management, General
2016 — 2017
Institute of Hotel Management, Mumbai
BHM, Hospitality
2006 — 2009
Fr Agnel Multipurpose School
SSC, 10th
1994 — 2004
Welingkar Institute of Management
Diploma in Business Management, Business Management
2012 — 2013
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