Arash Hashemi
🔎 From Insights to Impact | Customer Experience Strategist | Data Analytics Leader | SaaS Implementation Expert
- Role
- Technical Project Manager Senior Lead Technologist at Booz Allen Hamilton
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Arash Hashemi
I didn’t just fall into the world of customer experience, I dove in. My journey began…
Experience
Technical Project Manager Senior Lead Technologist
Sep 2023 — Present · Los Angeles, CA, US
At Booz Allen Hamilton, I lead the standardization and deployment of Medallia acrossmultiple federal programs, enhancing CX measurement frameworks and executive reporting.I develop real-time dashboards aligned to agency performance metrics and present strategicinsights to senior government officials. My role involves cross-functional collaboration toscale feedback systems and ensure alignment with digital service delivery goals.
Education
California State University-Northridge
Bachelor of Science - BS
Skills
- Marketing Management
- Email Marketing
- Social Media Marketing
- Process Scheduler
- Small Business
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