Adam Ranville
Head of Global Media & Cloud Cdn Support @Google
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WORK HISTORY
Head of Global Media & Cloud Cdn Support @Google
Waterloo, ON, CA
Providing Customer Support for Google\'s largest customers in the areas of streaming and telecommunications. Product owner for Google\'s Live Event Support and Monitoring as a Service products. Leading a global network of Solution Engineers and Partners. Google Cloud Enterprise Escalation Lead
EDUCATION
AWS
Certified Solutions Architect - Associate
Communitech Academy
Strong Leaders
University of Waterloo
Information Technology Project Management
SKILLS
ABOUT ADAM RANVILLE
As the Head of Global Media & Cloud CDN Support, I lead the teams responsible for supporting some of the world’s most critical streaming and content delivery architectures.For over 30 years, I have helped technology companies navigate complex digital transformations—from early data center migrations to modern cloud re-platforming.Today, I apply that deep technical heritage to leading global support operations for Google Cloud’s Media CDN and Cloud CDN. My focus is simple: ensuring that high-demand media clients experience the uptime, speed, and stability their audiences demand.I bridge the gap between engineering complexity and client success, leveraging three decades of hands-on experience to solve escalation-level challenges in real-time.
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