Arani Kumar Ghosal
Support Specialist @Ericsson
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WORK HISTORY
Support Specialist @Ericsson
Kolkata, IN
Working as a Global support Engineer in Level 2 team.• Solving Emergency(P1), Follow The Sun (FTS), High, Medium and Low priority CSR (Customer Service Request) for Linux operating system based Ericsson Charging System products like SDP, AIR and AF.• Having good experience in maiden installation, system upgrade of Linux operating system-based Ericsson Products.• Good experience on Linux system recovery.• Managed containerized applications using Kubernetes, Docker, Helm charts and Podman.• Developed Python and Shell scripts for automation and monitoring.• Oracle Times ten database copy using standard solution in case of any demand in emergency.• Having good experience in Wireshark packet decoding.• Provide RCA and consultation to customer for major/critical issues.• Good experience in Geographical Redundancy Implementation of Oracle TimesTen database for Linux based products. • Good understanding in Kafka based solutioning in SDP. Experience in setting up, maintaining, and troubleshooting the environment for Kafka, zookeeper and Kafka bridge. • Strong experience in RHEL7 to RHEL8 migration for Linux based Charging products.• Strong understanding on Terraform and Prometheus.• Good experience and fluxcd, fluentd, logshipper.
EDUCATION
Siliguri Institute of Technology
Bachelor's degree
Siliguri Boys High School
12th
ABOUT ARANI KUMAR GHOSAL
Linux Administrator with 14 years of experience in the telecom industry, specializing in…
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