Arangadurai S
ITSM & ServiceNow Integration Consultant @ Tata Consultancy Services
- Role
- Itsm & Servicenow Integration Consultant at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Arangadurai S
Agile/ITIL/ITSM/Infra Project Manager with 12+ years of proficient experience in managing end to end high-scale projects within allocated cost, resources and schedule. Very strong in Business Analytics, Process Excellence, Risk Management, Team Management, Cross functional support, ITIL, ITSM, ServiceNow Functional Consultant, Delivery Governance, Service Improvement Plan, Process Automation, Internal Audit, Vendor & Stakeholder Management, Procurement, Power BI, MS suites, ReportsCertified on Scrum Master, ITILv3 foundation, ITSM Lead Auditor, PMP (Trained)Achievements:Identified and sorted Revenue leakages in the Delivery, averted 5MSEK of it.Delivered 12+ Million USD values to multiple customers.Lead 6 ITSM Transition projects across the globe for multiple customers and have good knowledge on e-bonding set-up.
Experience
Itsm & Servicenow Integration Consultant
Mar 2025 — Present · IN
Implementing ITIL processes & ITSM integration for new customers to streamline operations and enhance efficiency.• Collaborating with cross-functional teams to ensure seamless service delivery and customer satisfaction.
Education
Alliance Business Academy
Master of Business Administration - MBA
2010 — 2012
Shanmugha Arts, Science, Technology and Research Academy
B.TECH
2006 — 2010
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