Aralena Paulette
Operations Coordinator @Engel & Völkers Charlotte
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WORK HISTORY
Operations Coordinator @Engel & Völkers Charlotte
Led cross-team operational efforts that strengthened alignment among brokers, agents, and leadership to support firm-wide initiatives and high-impact deliverables.Developed and optimized internal workflows and schedules to ensure seamless execution of listings, meetings, and strategic projects.Served as a central operational liaison between marketing, executive leadership, and agents to translate business priorities into scalable processes.Managed preparation and distribution of key documentation, ensuring accuracy, compliance, and readiness across client-facing and internal functions.Coordinated logistics for company meetings, trainings, and events end-to-end, improving planning efficiency and operational clarity.Proactively identified gaps in daily operations, implemented solutions, and mitigated risks to maintain smooth execution in a fast-paced environment.
EDUCATION
Parker College of Business-Georgia Southern University
Master of Business Administration (MBA), Business Administration and Management, General
Parker College of Business-Georgia Southern University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
SKILLS
ABOUT ARALENA PAULETTE
With over 9 years of experience I\'ve had the opportunity to work across various functions such as Onboarding, Implementation, Virtual Training, Account Management, and Professional Services. My career has equipped me with valuable insights into how driving efficiency and productivity for businesses and individuals can be crucial to the core and functionality of a company.I have a passion for solving complex problems and delivering measurable results, while adapting to fast-paced and dynamic environments. I value culture and trust, and I strive to empower and challenge my team and myself to achieve the highest standards of performance and quality. I also genuinely enjoy improving processes and systems to enhance efficiency and customer satisfaction!
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