Arafat S.

About Arafat S.

Global Product Leader with 17+ years of international experience in Payments & Global Transaction Banking and spearheading teams across US,EU,APAC, LATAM and MENA. Built and scaled payment products (instant payments, ACH/GIRO,X-border, Tax/statutory/Utility payments) across 36 countries worldwide.10+ years of experience in building and leading Product Management teams across continents. Love working in the intersection of Business, Technology and Customer. Passionate about building unique value propositions that will be difficult to replicate and developing high performance teams. Relentlessly pushing the envelope in the product journey to increase profitability and improve customer delight. With strong ownership bias, an infectious desire to continually improve how things are done and make right things happen. Accreditations include an MBA in Strategy & Finance from Hong Kong University and London Business School and B.E in Computer Science & Engineering. HKSI certificate in Corporate Finance. LinkedIn Power Profile in Finance. Expertise: • Transaction Banking: International Cash Management, Payments (B2B,B2C), Digital Channels & Platforms • Consumer Payments: Payment Acceptance, Cards, Credit, Subscriptions, BNPL, Installments, Tokenization • Product Management: Product Strategy, Product Road-map & Propositions, Agile Product Development • Business Management: P&L Management, Budget Management & Cost Optimization, Execution Management • Digital Platforms: eBook Readers (Kindle), Living Room devices(FireTV, Alexa), eBanking Portals, Mobile Apps

Experience

1. Principal Product Manager - Digital and Emerging Payments International Emerging Stores Payments

   Amazon

   Jan 2021 — Present

   Global Product Leader spearheading building and scaling payment products for Next Billion customers across APAC, MENA and LATAM. On a mission to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way. Digital and Emerging Payments (DEP) team owns the payments journey in emerging regions (APAC, MENA, LATAM)/60+ countries in both local and cross border payments for available selection and content. We support Amazon expansion by enabling relevant payment methods, and partner with in-country retail and cash networks to offer a localized payment experience for our customers. We also enable new payment methods and products, on and off Amazon, to expand access and simplify paying experiences to drive conversions. We partner with digital businesses (Prime, Prime Video, Alexa, FireTV, Kindle, Audible, etc.) worldwide for enabling payments and subscription offers and provide instant access to digital content for customers on digital devices, service apps, and Amazon app/web. Thrilled to have the opportunity to fundamentally change how teams across Amazon build and launch innovative payment experiences in both online and offline purchases. Principal PM’s role is to define the 3-year vision working with 40+ client teams, hundreds of federated SDEs globally and Senior Product leaders in Consumer Payments. • Own Product vision and strategy to invent new capabilities for customers to easily use payment methods available in Amazon • Responsible for designing, managing and optimizing the foundation which enables customer to purchase on Amazon in a delightful and compliant fashion • Develop new solutions to enable paying experiences for businesses and channels across web, mobile, and new commerce channels such as subscriptions • Define consumer payment experiences in partnership with UX Designers, tech and business leaders, and Software Engineers Work hard | Have fun | Make history

Education

• HKU Business School — MBA

  Master of Business Administration (MBA)

  2011 — 2012

• London Business School

  Master of Business Administration - MBA

  2012 — 2012

• DAV Group of Schools (TNAES), Chennai

  All India Senior School Certificate Examination (India)

  1992 — 2000

• Beijing Language and Culture University

  Intensive Mandarin Course

  2011 — 2011

• University of Madras

  B.E

  2000 — 2004