Anusha Ramachandran
Global Customer Experience Leader | Innovative capacity builder connecting strategy to operational results
- Role
- Director, Martech & Operations at International
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Anusha Ramachandran
At the core of my professional journey is a belief in the transformative power of people-led growth and a future-forward, human-centric approach to business. I am driven by a passion for bridging the strategy & commercial operations gap, fostering cultures that prioritize customer experience (CX), and empowering teams to achieve results that resonate at both the personal and organizational levels. My philosophy rests upon the foundation that innovation and change are the cornerstones of sustainable success.Serving as the trusted advisor to executive & senior leaders, cross-functional stakeholders and teams harnesses my commitment to continuous learning & growth while operating through the lens as a low-ego, high-drive leader. Throughout my career, I\'ve had the privilege of leading transformative initiatives that positioned organizations for significant growth. Notably doubling marketing ROI by linking revenue to maximize the customer experience (CX), accelerating operational efficiency by 30%, and lifting profits by 25%.My core competencies are Team & Culture Building | Sales & Marketing Operations | Process Design & Optimization | Revenue Generation | Change Management | Customer Experience (CX) Design & Management | Insights & AnalyticsI enjoy collaborating with established and emerging leaders in this space, so if you spot common interests, feel free to reach out.
Experience
Director, Martech & Operations
Mar 2025 — Present
Education
DePaul Driehaus College of Business
MS in Marketing Analytics, Marketing Analytics
2011 — 2013
Savitribai Phule Pune University
Bachelor's degree, Electronics & telecommunications Engineering
2002 — 2006
ICFAI, HYDERABAD
MBA, Marketing
2006 — 2008
The University of Chicago Booth School of Business
Executive Education, Global Leadership Program
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