Aqib Khan
Lead Hub Incharge | B.tech + PGDM | Flipster | Ex-Amazonian.
- Role
- Hub Incharge (Lead Ops) at Flipkart
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Aqib Khan
Seasoned professional with over 8 years of progressive experience in Quick…
Experience
Hub Incharge (Lead Ops)
Jul 2024 — Present · Lucknow, IN
Operations Management: Supervising daily operations within the hub, including inbound and outbound logistics, inventory management, and order processing. Ensuring adherence to safety protocols, quality standards, and operational procedures.2. Team Leadership: Leading and managing a team of warehouse staff, supervisors, and logistics coordinators. Providing guidance, coaching, and training to ensure team members perform effectively and meet operational targets.3. Inventory Control: Monitoring inventory levels, conducting regular audits, and implementing strategies to optimize inventory accuracy and minimize discrepancies. Coordinating with procurement and logistics teams to ensure timely replenishment of stock.4. Customer Service and Relations: Overseeing customer service operations, handling inquiries, resolving issues, and maintaining strong relationships with clients and stakeholders. Ensuring high levels of customer satisfaction through efficient and timely order fulfillment.5. Process Improvement: Identifying opportunities for process improvement and efficiency enhancements. Implementing best practices and continuous improvement initiatives to streamline operations and reduce costs.6. Compliance and Reporting: Ensuring compliance with regulatory requirements, company policies, and procedures. Generating reports on key performance indicators (KPIs), operational metrics, and performance trends.
Education
Integral University, Lucknow, Uttar Pradesh
Bachelor of Technology (B.Tech.), Civil Engineering
2013 — 2018
Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow
PGDM, Finance and HR
2020 — 2022
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