Apurva Sharma
SDE@Microsoft • SWE Intern\'22@Microsoft • MLH Pre-Fellow\'21 • GHC\'21 Scholar • Microsoft Engage\'21 • CS @VIT Vellore
- Role
- Software Engineer (L60) at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Apurva Sharma
I’m a Software Engineer passionate about building scalable, AI-driven products that blend…
Experience
Software Engineer (L60)
Jun 2023 — Present · Bengaluru, IN
Designed and scaled Partner Center Membership AI Assistant - A copilot to reduce support ticket(UI + API) using Angular, TypeScript, C#, Azure Cognitive Search, and RAG; Created reusable custom entry point (ICA) for all workspaces driving 150% MoM adoption growth for over 100k partners. Boosted AI Assistant performance by building an Intent Detector Module (RAG + GraphQL);achieved 90% accuracy, reduced support tickets by 40%, and lowered the failure rate from 31.32%to 2.41%, serving 50K partners. Automated AI testing workflows with Azure Prompt Flow, reducing manual testing by 80% whileensuring RAI compliance. Owned end-to-end delivery (Design, Development, DevOps) for 35+ Partner Enrolment programs, driving high-velocity releases and building with Angular, Synapse, SQL, and Cosmos DB. Strengthened system security by implementing Token Claim Validation(AuthZ), mitigated 5high-severity vulnerabilities, and enhanced multi-tenant reliability for Azure App Registrations. Championed AI adoption across Partner Center, achieving 80% UI and API test code coverage withAI, and winning 3 Global Microsoft Hackathon (2023, 2024) for community-focused AI solutions.
Education
New Era Progressive School
Class X
2016 — 2017
Vellore Institute of Technology
Bachelor of Technology - BTech, Computer Science
2019 — 2023
New Era Progressive School
Class XII
2018 — 2019
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