Apurv Singh
Customer Success Manager at Spotify
- Role
- Customer Success Manager at Spotify
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Aug 2024 — Present · Mumbai, IN
Serve as the primary point of contact for advertisers and agencies, owning client engagement across RFP planning, launch, optimization, reporting, and renewal strategy- Build media plans for managed and biddable channels using KPI requirements, inventory insights, and pacing feasibility analysis- Oversee campaign activation including spec/asset review, trafficking coordination, and launch readiness in partnership with Ad Operations and Creative teams- Monitor pacing, delivery, and run-rate trends to identify delivery risks early, recommend optimizations, and support accurate revenue realization- Translate campaign performance, brand lift studies, and measurement data into clear, actionable insights and structured narratives for clients- Collaborate with Sales to identify upsells, flag risks, and contribute insights relevant to forecasting and revenue planning- Act as a product expert, educating clients on Spotify’s ad solutions, features, and optimization best practices.
Education
Mumbai University Mumbai
Bachelor's degree
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