Apurav Sangra
System Engineer Level 2 @Synoptek
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WORK HISTORY
System Engineer Level 2 @Synoptek
Key Accomplishments:• Examined, isolated, and diagnose issues with standard internet technologies such as DNS, TCP/IP, SMTP, SNMP, HTTP, and SSL.• Proactively supported remote access solutions and collaborated with cloud-based services or applications to ensure efficiency.• Demonstrated exceptional systems aptitude by providing recommendations for new server hardware to meet specific requirements.• Supervised and oversaw industry-leading cloud provider platforms like VCloud, Azure, AWS, etc, resulting in an optimized system.• Exhibited exemplary client relations management skills by successfully establishing a strong connection with clients for trust.• Spearheaded the building and rebuilding process of key infrastructure to ensure that to ensure the adaptation of the best practices.• Streamlined systems operations while acting as windows server administration- Making sure we have the right GPOs in place.
EDUCATION
Dalhousie University
Master of Engineering - MEng, Computer Systems Networking and Telecommunications
Chitkara University
Bachelor of Engineering - BE, Computer Science
ABOUT APURAV SANGRA
With over 6 consistent years of experience and a proven track record in working within the field of technology, I have come to find that my passion lies in driving successful systems administration, including tackling complex technical problems, planning, implementing, and documenting processes, leading and developing technical procedures, and jumping in wherever necessary to accomplish team goals. I am adept at handling and rendering IT systems and software services to drive and promote sustainability, productivity, and scalability. This philosophy has held its weight in the organizations I have served, including driving operational quality, organization, and growth by defining business initiatives and requirements to build end-to-end processes while maintaining conscious social responsibility. I pride myself in: Possessing superiority in resolving technical issues and establishing controls while showcasing in-depth knowledge of various computer hardware and software technologies.Handling and communicating effectively with major clients such as high-tech firms, small to medium-sized businesses, and private parties, exhibiting time management, outstanding work ethics, and a strong sense of responsibility.Resolving all IT systems and software issues, educating co-workers about network security and best practices for computer usage, and supporting the day-to-day operations of computer networks. I am capable of identifying areas of strengths and weakness, as well as implementing changes in data and engineering operations that optimize productivity and bottom-line results. I strive to enhance current processes within my organizations while analyzing situations from different perspectives and providing innovative solutions to challenges. I enjoy networking, so connect with me today, or reach out to s••••••••@icloud.com
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