April Jones
Senior Technical Trainer at Thirdera
- Role
- Senior Technical Trainer at Thirdera
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About April Jones
I am solutions-oriented professional with 15 years of background as a customer, partner…
Experience
Senior Technical Trainer
Oct 2021 — Present
Education
University of Phoenix
Bachelor of Science, Management
Skills
- Business Process Design
- Incident Management
- Business Services
- IT Service Management
- Change Management
- Business Requirements
- Six Sigma
- Software Documentation
- Sdlc
- Service Delivery
- Business Analysis
- Information Technology
- Technical Analysis
- Risk Management
- Databases
- IT Management
- Quality Assurance
- Testing
- Sharepoint
- Requirements Gathering
- Certified Trainer
- Pmo
- Configuration Management
- Business Process Improvement
- Service Management
- Vendor Management
- Integration
- Process Improvement
- Software Development Life Cycle (Sdlc)
- Business Process
- Maximo
- Itil
- Requirements Analysis
- Service Now
- Disaster Recovery
- Consulting
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