April Poole

Senior Commissions Analyst | M.S. Candidate at UTSA | Data Science, Predictive Analytics & AI

Role
Senior Sales Operations Analyst at Salesforce
Location
Austin, TX, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About April Poole

Detail-oriented Sales Compensation Senior Analyst with over eight years of combined experience in Finance, Sales Ops, Strategy and Compensation.

Experience

  1. Senior Sales Operations Analyst

    Salesforce

    Jun 2021 — Present

    Streamlined the management and resolution of high-volume, complex compensation-related commissions cases, ensuring accuracy and compliance with Salesforce’s global compensation policies.Collaborated cross-functionally with Sales Operations, HR, and Finance to provide tailored, data-driven solutions for compensation inquiries, improving transparency and decision-making processes.Leveraged Salesforce CRM tools and analytics to generate insights and identify patterns in commission queries, enabling proactive compensation adjustments and improved case efficiency.Trained and mentrored new hire analysts, fostering a culture of continuous learning and process improvement within the compensation team.Led the quota setting process for cs teams (at Slack), ensuring accurate alignment with territory and performance expectations, and collaborated with Sales Ops and Strategy to adjust quotas based on company objectives.Completed month-end compensation audits, validating commission payouts and ensuring data accuracy for SOX compliance and financial reporting, significantly reducing payout errors.

Education

  • The University of Texas at San Antonio

    Master of Science - MS, Multi-/Interdisciplinary Studies, General

  • The University of Texas at San Antonio

    Bachelor of Business Administration - BBA, Finance, General

Skills

  • Communication
  • Corporate Finance
  • Microsoft Office
  • Sales
  • Financial Analysis
  • Tableau
  • Data Analysis
  • Hive
  • Financial Modeling
  • Leadership
  • Analysis
  • Organization Skills
  • Sql
  • Microsoft Sql Server
  • Salesforce.com
  • Hadoop
  • Powerpoint
  • Microsoft Excel
  • Microsoft Word
  • Team Leadership
  • Time Management

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April Poole — Senior Sales Operations Analyst at Salesforce in Austin, TX, US | Unifers