April Martini

Leader | CX Owner | Strategic Thinker | Marketer | Product Advocate

Role
Senior Manager, Customer Success & Retention at Ziff Davis
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About April Martini

Diverse, results-oriented and process improvement focused leader. With 20+ years of successful Customer Experience and Support, Tech Support, Retention Marketing and Operations experience, both domestic and international. Motivated and disciplined, skilled at developing and implementing best practices with a focus on process improvement to elevate organizational performance and exceed customer expectations. Dynamic leader accomplished in designing and implementing strategies that enhance organizational growth and sustainability. Extensive experience in executive-level engagements and communications. Proven record of achievement in manufacturing, retail, consumer goods, public service, SaaS and training.

Experience

  1. Senior Manager, Customer Success & Retention

    Ziff Davis

    Apr 2022 — Present · Raleigh, NC, US

Education

  • University of Phoenix

    Bachelors of Science, Marketing

    2009 — 2013

  • University of Phoenix

    Associates of Arts in Science, General Studies

    2006 — 2008

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April Martini — Senior Manager, Customer Success & Retention at Ziff Davis in Raleigh-Durham-Chapel Hill, NC, US | Unifers