April Randolph

About April Randolph

With over 25 years of experience in business-to-business sales, I am a passionate and driven leader who strives to deliver customized wireless solutions that meet the needs of my clients and exceed their expectations. As an Associate Director at Verizon Business, I oversee a team of sales professionals who share my vision of providing innovative, reliable, and cost-effective solutions that enhance productivity, efficiency, and security for small and medium-sized businesses. I am committed to Verizon\'s mission of connecting people, businesses, and communities with the power of technology, and I value the opportunity to work with a diverse and talented team that fosters a culture of collaboration, learning, and excellence.In my previous role as a Senior Manager of Business Sales at Verizon Wireless, I was responsible for driving sales revenue and other key organizational metrics within my assigned territory. I leveraged my technical knowledge and ability to build rapport to identify client needs and recommend solutions that demonstrated return on investment and ensured complete customer satisfaction. I also coached and mentored my sales team to achieve and surpass their individual and collective goals, and recognized their achievements and contributions. Some of my accomplishments in this role include generating new business through prospecting, cold calling, networking, and lead generation, winning multiple awards for sales performance and customer service, and becoming Axiom certified. I am proficient in skills such as cold calling, M2M, and wireless, and I enjoy learning new technologies and trends that can benefit my clients and my team.

Experience

1. Associate Director - Business Sales

   Verizon Business

   Jan 2024 — Present

Education

• University of Phoenix

  Bachelor of Science - BS, Business with a Project Management Certificate

  2017 — 2021

Skills

• Sales Operations
• Customer Retention
• Customer Satisfaction
• Solution Selling
• Quotas
• Cold Calling
• M2m
• Wireless Technologies
• Sales
• Cellular Communications
• Account Management
• Telecommunications
• Business-to-Business (B2b)
• Networking
• Unified Communications
• Mobile Devices
• Voip
• Sales Process
• Wireless
• B2b
• Direct Sales