April Walters

About April Walters

Senior-level Retail Leadership • Training • Talent Management/Planning Results-oriented retail operations executive with 12 years of Fortune 500 district/region management success. Adept at developing and executing strategic communication, talent planning and training processes, resulting in consistently exceeding aggressive goals. Known for crafting and implementing successful collaborative strategies to improve operations, control cost and drive growth and profits – with full P&L responsibility, managing 21 direct associates, 165 indirect associates with annual revenues over $30 million. Communicates clear expectations and holds team members, and self, accountable to all corporate standards of performance and behavior. Open to a variety of opportunities and roles.

Experience

1. Store Manager

   CVS Health

   Jun 2014 — Present

   As a store manager my responsibilities include administrative duties and ensuring that the day to day store operations are efficiently completed. The administrative duties focus on budgeting payroll, store products and supplies, communication with home office, and ensuring sales numbers are met and exceeded. I also am responsible for our human resources, in this aspect I interview potential employees, assist in making sure the associate is adequately trained as well as complete a weekly schedule to best manage labor cost. It is also imperative in this role to ensure our customers feel welcome so I enforce exceptional customer service expectations. I also complete transactions and provide assistance to our customers with any questions they may have.

Education

• Southern University and Agricultural and Mechanical College at Baton Rouge

  Bachelor's Degree, Microbiology, General

  2001 — 2006

• University of Phoenix

  Doctor of Philosophy - PhD, Management

• University of Phoenix

  Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

  2017 — 2019