April Garrett
Account Manager focused on service coordination and product knowledge.
- Role
- Account Manager at Providence
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About April Garrett
What drives me professionally is the intersection of wellness, education, and equity. I…
Experience
Account Manager
Aug 2023 — Present · Portland, OR, US
Deliver dedicated service to all small employer groups in Oregon and trusted advisor relationship manager to their benefit consultants.• Provide human-centered benefit navigation and proactive client education with emphasis on wellness, and access to care.• Manage sensitive escalations with compassion, ensuring efficient resolution and member satisfaction.• Collaborate with internal teams to enhance client communication tools and workflows to elevate experience delivery.
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