April Burgess

Line Cook @Wild Strawberry Cafe Ltd

Beaver Island, MI, US

How this relates to sales development: In the kitchen I was not cold calling, but I practiced the same skills. Fast communication, handling objections, and performing under pressure.*Coordinated with 20+ teammates, servers, and managers daily to fulfill 100+ orders with accuracy, mirroring the fast-paced communication and multitasking of SDR outreach.*Adapted communication style when working with new cooks versus collaborating with senior chefs, similar to tailoring conversations for different decision-makers and prospects.*Actively listened and asked clarifying questions on special orders to avoid errors, similar to SDRs confirming prospect needs during discovery.*Handled high-pressure situations and last-minute customer requests calmly, practicing objection handling and problem-solving under stress.*Proactively sought feedback from managers to improve speed and accuracy, reflecting the same coachability SDRs need when refining their pitch or outreach.

Beaver Island Community School

High School Diploma