Aprateem Kumar Verma
Senior SDE I | Backend • Integrations
- Role
- Senior Software Development Engineer at ZIGRAM
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Aprateem Kumar Verma
Corporate Systems and Product Support professional with 4+ years of experience supporting enterprise SaaS platforms across production, post–go-live, and integration environments.Strong expertise in API troubleshooting (REST/SOAP), SQL-based backend data analysis, and Workday flow testing. Hands-on experience resolving L2/L3 escalations, performing root cause analysis, and validating fixes using Postman, Jira, and Confluence in Agile environments.I have supported global enterprise customers and internal stakeholders at Bravura Solutions, Birdeye, and Cvent, working closely with Engineering, QA, and Product teams to ensure system stability, SLA adherence, and high customer satisfaction.Core strengths include:• API & Integration Support (REST, SOAP, Postman)• SQL / MySQL Data Investigation & Validation• Workday & Corporate Systems Support• L2/L3 Production Support & Incident Management• Functional Testing & Agile CollaborationCurrently seeking opportunities in Product Support, Systems Support, Application Support, Integration Engineering, or Technical Analyst roles where I can drive impact through strong technical troubleshooting and ownership.
Experience
Senior Software Development Engineer
Mar 2026 — Present · Gurugram, IN
Education
Galgotias College of Engineering and Technology
Bachelor of Technology - BTech, Computer Science
Boys' High School & College
High School, Physics, Chemistry, Mathematics, and Biology
2004 — 2014
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