Alexis Popiel
Global Delivery Director Field Services @Cognizant
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WORK HISTORY
Global Delivery Director Field Services @Cognizant
Managed global field services for major international retail, healthcare, and energy companies ensuring adherence to SLAs, Operational stability, and operating model innovation. Directed a team of up to 270 including 5 senior managers across multiple countries, providing guidance and fostering collaboration across regional and global service lines to implement improvements. Optimized service efficiency and collaborated with Gen AI transformation efforts to pursue growth and innovation opportunities for field services.
EDUCATION
The George Washington University - School of Engineering & Applied Science
Bachelor of Science (B.S.), Biomedical/Medical Engineering
ABOUT ALEXIS POPIEL
Experienced technology professional specializing in service delivery management and…
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