Apoorva S.

About Apoorva S.

I\'m a researcher who builds products for researchers.I spent my early career doing the work - publishing data-driven research as a researcher at AEI, learning what it actually takes to create knowledge. Then I spent a decade at Advisory Board Company/EAB building the infrastructure: enterprise SaaS products, predictive analytics platforms, and M&A integrations in healthcare and higher education.At EAB, I led a higher ed analytics platform that went from $30K to $200K ARR per customer and scaled up to 75 clients in 18 months. I led the acquisition and integration of RapidInsight. I learned that the best products come from understanding not just what users say they want, but where they\'re actually going.Now at Wiley, I\'m building AI Gateway - a multi-publisher platform that connects trusted scholarly content with AI tools like Claude and Perplexity. Researchers are already working in these environments. Publishers have the peer-reviewed and expert content they need. We\'re building the infrastructure that makes that handshake work while maintaining attribution, quality, and publisher sovereignty.I lead both product management and UX at Wiley because these functions have to work together. You can\'t build the right product without understanding user behavior, and you can\'t design good experiences without understanding technical and business constraints.I\'m good at: stakeholder alignment when interests conflict, getting products to ship and scale, and making data-informed decisions when the path forward isn\'t obvious.

Experience

1. Vice President of Product Management and Ux

   Wiley

   Nov 2023 — Present · New York, NY, US

   As the Vice President of Product Management and UX at Wiley, I\'m currently leading two critical initiatives: spearheading AI Gateway, our multi-publisher platform that bridges trusted scholarly content with AI tools, and directing our user experience team to understand and respond to evolving researcher needs. Key Responsibilities- Leading AI Gateway\'s strategy and execution, transforming peer-reviewed research and other expert content from Wiley and partner publishers into AI-ready data products that deliver citation-backed answers while maintaining publisher sovereignty and academic integrity- Directing our UX team of strategists, researchers, designers, and accessibility professionals to conduct research, develop insights, and design products built for the AI-driven future of scholarly research- Driving strategic AI and generative AI initiatives across Wiley\'s portfolio to enhance product value, innovation, and competitive differentiation- Collaborating with stakeholders across publishing, technology, and AI companies to implement data-driven insights and continuously improve our products- Fostering a product-led culture that emphasizes innovation, quality, customer satisfaction, and responsible AI adoption in scholarly research- Optimizing product management operations to align with business objectives and customer needs across our diverse publishing businesses

Education

• Rice University

  B.A.