Apoorva Patil
Information Analyst At TD
- Role
- Information Analyst Iii at TD
- Location
- Mount Laurel, NJ, US
- LinkedIn followers
- 500 followers
About Apoorva Patil
I am currently working as an Information Analyst at TD Bank. I graduated with an MS in Industrial Engineering from Purdue University, West Lafayette in 2021. I completed my Bachelors in Engineering in 2019 with a major in Industrial Engineering and Management. During my studies, I was very actively engaged in activities beyond just academics. I did several mini-projects, which enabled me to gain experience working in teams, applying my strengths in analytics and engineering and making independent contributions. These helped me to obtain internship/project opportunities in a prestigious university in India (Indian Institute of Science), a multi-national German company (Robert Bosch Engineering and Business Solutions Private Ltd.) and a manufacturing company (John Deere). These opportunities enabled me to hone my analytical and quantitative skills, writing abilities, and computing knowledge. My coursework and internships helped me to gain both, experience as well as expertise in quantitative methods, analytical approaches and communication skills. As a person, I am sincere, friendly, hardworking, confident and always helpful to my colleagues and friends.
Experience
Information Analyst Iii
Mar 2024 — Present · Mount Laurel, NJ, US
Developed Python scripts to track and automate the export of performance data for the customer support department, reducing manual intervention by 2 hours per day• Designed an Excel Macro to automate the updating process for the fail reason list in credit card quality monitoring reports, enabling consistent updates across 70 Excel reports simultaneously• Created a Tableau report to track customer case resolution status, using data cleaned and transformed in Alteryx. This report, updated daily, was utilized by departments and senior leadership to monitor pending cases, leading to a 25% reduction in unresolved cases and an improvement in customer experience• Developed an SQL queries to extract data on credit card management controls and
Education
Purdue University
Master of Science - MS, Industrial Engineering
2019 — 2021
Kendriya Vidyalaya, Indian Institute of Science, Bangalore, India
Primary and Middle School, Science and Mathematics
2003 — 2013
Vidya Mandir Independent pre-university college, Bengaluru, India
High School, Physics, Chemistry, Maths and Biology
2013 — 2015
B. M. S. College of Engineering
Bachelor of Engineering - BE, Engineering/Industrial Management
2015 — 2019
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