Apoorv Mishra
Collections Strategy, Analytics, Risk Professional || Team builder || Business And People Leader
- Role
- Deputy General Manager, One97 Communications Limited at Paytm
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Apoorv Mishra
A dynamic professional with 16 years of overall experience in Strategic Planning, Operations Management, Process Improvement, Risk Assessment and Client Relationship Management. Presently associated with One97 Communications Ltd. Exposure in providing advisory services & risk consultancy to the corporate clients. Expertise in managing the process operations with key focus on optimal utilisation of resources. Result oriented record of streamlining the working SLA’s for enhanced operational effectiveness. Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business. Possesses excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning.
Experience
Deputy General Manager, One97 Communications Limited
Apr 2025 — Present · Mumbai, IN
Education
AZAD INSTITUTE OF ENGG AND TECHNOLOGY, LUCKNOW
B.Tech, Computer Science & Engg
2003 — 2007
Indian Institute of Management, Lucknow
Executive programme in Data Science, Data science
Citi Montessori School
Intermediate
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