Apoorva Gorle
Associate Director - Customer Success | Key Accounts Management
- Role
- Associate Director - Customer Success at Moveinsync
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Apoorva Gorle
As Associate Director of Customer Success at MoveInSync, I lead efforts in managing high-value enterprise accounts, driving customer retention, and implementing growth strategies through upselling and cross-selling. By collaborating with cross-functional teams, we ensure seamless end-to-end commute operations while addressing key customer needs and advocating for product innovations that enhance feature adoption. With over 10 years in customer success and account management, I specialize in SaaS and PaaS solutions tailored to employee transportation and workspace automation. My mission is to foster long-term client relationships, enable operational excellence, and support ARR growth. My focus remains on delivering impactful solutions that enhance customer satisfaction and operational efficiency.Outside of work, I am an Oceanman who won the gold medal at Oceanman Open Water World Championship.
Experience
Associate Director - Customer Success
Jul 2024 — Present · Bengaluru, IN
Leading account management for the organization’s top high revenue key clients. Upsell & Cross-sell to achieve revenue growthKey Accounts Retention & improved renewal rateManage and Govern End-to-End commute operations for Enterprise Customers.Spearhead cross-departmental teams to address key customer issues.Create and execute plans for NPS growthAdvocate customer needs internally, influencing product development to increase feature adoptions.Coordinate and lead cross-functional teams to deliver complex implementations within timelines.
Education
Centre Point School
High School
1998 — 2010
Landmark
Landmark Graduate, Landmark Forum
2007
Pune University
Bachelor's Degree, Mechanical Engineering
2010 — 2015
Skills
- Pro-E
- Market Research
- Microsoft Word
- Staffing Services
- Human Resources
- Microsoft Excel
- Mastercam
- Leadership
- Autocad
- Management
- Time Management
- English
- Customer Service
- Business Development
- Matlab
- Water Polo
- Recruiting
- Microsoft Office
- Ansys
- Training
- Talent Acquisition
- Swimming
- Temporary Staffing
- Team Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.